Performance Management
In-Person/Online
2 Days
English/Arabic
Learning Objectives
Explain various approaches to managing performance. Use learned tools and techniques to improve performance and productivity. Design a team performance management model, aligned with the organizational strategy. Select the right approach to measure and review performance. Use coaching to improve and inspire your team for optimum performance. Provide ongoing feedback and job evaluations to address motivation.
In-Person/Online2 Days
English/Arabic
Learning Objectives
Explain various approaches to managing performance. Use learned tools and techniques to improve performance and productivity. Design a team performance management model, aligned with the organizational strategy. Select the right approach to measure and review performance. Use coaching to improve and inspire your team for optimum performance. Provide ongoing feedback and job evaluations to address motivation.
Module 1: Performance Management Basics
- What Is performance management?
- How does performance management work?
Module 2 : Conducting A Job Analysis
- Behavioral competencies
- Technical competencies
Module 3 : Establishing and Setting Performance Goals
- KRA’s
- KPI’s
- SMART objectives
Module 4 : Performance Management Methods
- 360 Degree feedback
- Graphic scales
- Ranking
- Forced distribution
- Critical incidents
- Management by objectives (MBO)
- Behaviorally anchored rating scales (BARS)
Module 5 : Ideal Versus Actual Performance Management System
- Performance management process - steps
Module 6 : Performance Management Cycle
- Performance management cycle
- Performance appraisal scoring matrix
- Performance cycle exercises
Module 7 : Performance Into Results
- Taking actions that lead to the delivery of set performance targets
- Dealing with conflict during performance management/appraisals
- Addressing issues of poor performance
- Keeping track of measures outcomes against own standards
- Create a culture of performance development
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