Define what negotiation is, what its features are & why do we need it.
   Describe what BATNA-WATNA-ZOPA concepts are, and their importance in becoming powerful negotiators.
   Identify the 5 negotiation styles in relation to Thomas Kilmann conflict resolution model.
   Differentiate and switch between the 5 different negotiation styles.
   Prepare and plan for a powerful negotiation following a 6-step structured process.
   Equip yourself with a skillset for negotiating powerfully and handling difficult    negotiators.
   Practice and role play different situations for negotiation.